What is the Code of Conduct?
The Code of Conduct for registered migration agents is a legislative framework that governs professional conduct. It defines responsibilities towards clients and ensures agents act with integrity, fairness, and professionalism.
Legal basis
Established under Section 314 of the Migration Act 1958 and detailed in Schedule 2, Regulation 8 of the Migration Agents Regulations 1998.
Why it matters
It creates a clear standard for ethical practice, client care, and accountability across the migration profession.
Integrity
A principle that supports responsible migration advice.
Fairness
A principle that supports responsible migration advice.
Transparency
A principle that supports responsible migration advice.
Professionalism
A principle that supports responsible migration advice.
Obligations
What are my obligations?
As a registered migration agent, you are bound by the Code of Conduct, which imposes clear professional obligations designed to protect clients and maintain trust.
General Duties
Upholding honesty, transparency, and diligence in all dealings.
Maintain Skills and Knowledge
Regularly updating your expertise in migration law and professional practice.
Immigration System Duties
Ensuring compliance with Australia's immigration laws and procedures.
Practice Management
Running an office that operates efficiently, ethically, and clearly.
Practice guides
Support for agents in practice
To support agents in meeting their professional obligations, the OMARA offers practice guides that help you comply with the Code of Conduct.
The OMARA practice guides help agents stay aligned with their professional obligations.
They are useful reference points when reviewing client communication, record keeping, and conduct.
Using them alongside the Code of Conduct helps create a consistent and compliant practice.